Offer details
Format
File type
PDF
ISBN
cant-3770147-2631-2511927-1644940043812-libraries
Loans rules
Loan count
Unlimited loans
Concurrent users
One at a time
License duration
unlimited duration
Loan maximum duration
59 days
Streaming
Concurrent users count
One at a time
Protection
Protection type
drm+lcp
Authorized devices
6 loans
Copy/paste
Unlimited
Print
False
- The ideal introductory guide to Microsoft's much anticipated entry into the Customer Relationship Management (CRM) software marketplace
- Discusses the key features of Microsoft's CRM software, including tools to help businesses sell more effectively, manage all customer communications in one place, track and convert leads, make informed decisions faster, and provide consistent service
- Provides expert tips and tricks to make the software work more effectively
- Explains how to achieve increased customer satisfaction, customer loyalty, and more profitable customer relationships
- Author is considered one of a handful of global experts on CRM for small- and medium-sized businesses
Publication date
November 11, 2004
Publisher
Page count
384
Language
English
PDF ISBN
9780764544897
Paper ISBN
9780764516986
File size
4 MB
PDF
PDF licenses accessibility
The publisher has not provided information about accessibility.
3558999
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