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Michael W. Lowenstein

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Results: 1 - 2 of 2

Results: 1 - 2 of 2

The Customer Advocate and the Customer Saboteur

The Customer Advocate and the Customer Saboteur Linking Social Word-of-Mouth, Brand Impression, and Stakeholder Behavior Michael W. Lowenstein

The Customer Advocate and the Customer Saboteur

Linking Social Word-of-Mouth, Brand Impression, and Stakeholder Behavior

by Michael W. Lowenstein (Author)

Publisher: Asq Quality Press

Publication: November 19, 2010

Nonfiction Business & economics Customer relations Quality control Total quality management

EPUB

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Customer Winback

Customer Winback How to Recapture Lost Customers--And Keep Them Loyal Jill Griffin

Customer Winback

How to Recapture Lost Customers--And Keep Them Loyal

by Jill Griffin (Author), Michael W. Lowenstein (Author)

Publisher: Jossey-Bass

Publication: February 28, 2002

Nonfiction Business & economics Marketing

PDF

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